This Privacy Policy describes how Farmova Chemicals & Fertilizers Private Limited (hereinafter referred to as “Farmova”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website (farmova.com), use our services, or otherwise communicate with us through our website or other channels (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any individual who accesses or interacts with our Services, including website visitors, customers, business partners, or any other individuals whose information we may collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

When you interact with our website, we may collect certain personal information that you voluntarily provide.

1. Contact Form Submissions
When you contact us through the website contact form, we collect the information you provide, which may include:

• Name
• Email address
• Mobile number

This information is used to respond to your inquiries, provide support, and communicate with you regarding our products or services.

2. WhatsApp Communication
You may choose to contact us directly through WhatsApp using the link available on our website. When you initiate communication through WhatsApp, we may receive your phone number and any information you choose to share in your messages. This information is used only to respond to your inquiries or provide assistance.

3. Distribution Enquiry Form
If you submit a Distribution Enquiry through our website, we collect the information you provide in the form to evaluate your request and communicate with you regarding potential distribution opportunities. This may include details such as:

• Name
• Contact information (email address and phone number)
• TAX/GSTIN
• Business or company name
• Location
• Other information related to your distribution enquiry

Newsletter Subscription

While browsing our website, we may invite you to subscribe to our newsletters. This subscription is entirely optional. However, if you choose to sign up for sample requests or bulk inquiries, you will be automatically added to our newsletter mailing list. Our newsletters contain updates, promotional offers, and industry news that may be of interest to you. If you wish to unsubscribe from these newsletters, you can easily do so by clicking the unsubscribe button provided at the bottom of each email.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Cookies do not contain any personal information about you and, therefore, cannot be used to identify you personally.

This information is only used to help us make the site more useful for you. With this data, we learn about the number of visitors to our site, the types of technology our visitors use, etc. We never track or record information about individuals and their visits. Please note that the specific cookies we may use vary depending on the specific websites and services you use. The information we collect and store about your visit is listed below:

• Pages or URLs you have visited.
• Date and time you accessed our site.
• Internet domain of your service provider.
• The IP address from which you access our website.
• Type of browser used (Ex: Google Chrome, Firefox, etc.)
• Your device and mobile ad identifiers (e.g., Apple IDFA or Android AAID).
• Type of operating system used (Ex: Android, macOS, Microsoft Windows, etc.)
• Services or functionality you access or use, including the date & time of your access.
• If you reached this website from another website, the address of that referring website.

Please note that you can configure cookies settings by accessing the browser you install to accept, block or delete some or all of cookies. If you choose to block cookies, it won’t affect the user experience, but you may not be able to use all of the features of the Farmova website. The functions of cookie settings may vary depending on the type and version of the browser you install You need to visit your browser’s privacy settings or support pages for more information on managing cookies.

Information We Obtain from Third Parties

When you visit our website, interact with our services, open or click emails we send, or engage with our advertisements, certain information may be collected automatically through third-party services and tracking technologies. We may work with third-party platforms such as Meta Ads (Facebook & Instagram), Google Ads, and LinkedIn Ads to understand how visitors interact with our website and to improve our marketing and advertising effectiveness.

These platforms may use technologies such as:

• Cookies
• Tracking pixels
• Web beacons
• Software development kits (SDKs)
• Third-party scripts or libraries

Through these technologies, limited information may be collected automatically, such as:

• Device type and browser information
• IP address
• Pages visited on our website
• Time and duration of visits
• Interactions with advertisements or website content

This information helps us analyze website traffic, measure the performance of our advertising campaigns, and show more relevant advertisements to users who may be interested in our products or services. The data collected through these tools is subject to the privacy policies of the respective third-party platforms.

Google Analytics

Farmova uses Google Analytics and related technologies and analysis services offered by Google Inc. (“Google”). Google Analytics collects information such as users’ age, gender, interests, how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google uses this information on our behalf to analyze your use of this website in order to compile reports on website activities and provide additional services related to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

We use Google Analytics to analyze and regularly improve the usage of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. In addition, we gain information about the functionality of our site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We may also use Demographics and interests data in Google Analytics which provides information about the age and gender of your users, along with the interests they express through their online travel and purchasing activities. You can find more information about Demographics and Interests here.

We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics terms of use (check here) and privacy policy (check here). If you wish to opt-out from your information or data being used by Google Analytics, you may download the Google Analytics Opt-out Browser Add-on available here.

How We Use Your Personal Information

We use the personal information we collect to operate our website, respond to inquiries, and improve our services. Specifically, we may use your information for the following purposes:

• Responding to Enquiries: To communicate with you and respond to questions or requests submitted through our contact forms, WhatsApp chat, or other communication channels.
• Processing Distribution Enquiries: To review and evaluate distribution partnership requests submitted through our Distribution Enquiry form and to contact you regarding potential collaboration opportunities.
• Customer Support and Communication: To provide assistance, share relevant information about our products or services, and maintain communication with customers, partners, or potential distributors.
• Improving Our Website and Services: To analyze how visitors use our website, understand user behavior, and improve website performance, content, and user experience.
• Marketing and Advertising: To measure the effectiveness of our advertising campaigns and show relevant advertisements through platforms such as Meta Ads, Google Ads, and LinkedIn Ads.
• Security and Fraud Prevention: To help maintain the security of our website, detect misuse, and protect against unauthorized access or fraudulent activity.

How We Disclose Personal Information

Third-party Links

We may include links to third-party websites which are outside our control and are not covered by this Privacy Policy. If you access third-party websites using the links provided, the operators of such sites may collect information from you, which will be used by them in accordance with their own privacy policies, which may differ from ours. We encourage you to review the privacy policies of those third-party websites so that you understand if/how they collect and/or use information from you or your computer. Farmova does not warrant or make any representation regarding the legality, accuracy, or authenticity of content presented by such websites and shall have no liability for any loss or damages arising from the access or use of such websites.

Social Media Features/Buttons/Widgets

Our website may include social media features, such as buttons and widgets from platforms like Facebook, X (Formerly Twitter), LinkedIn, YouTube, and Instagram. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them. We recommend reviewing the privacy policies of these third-party services to understand how they handle your data.

Embedded Content

Posts or pages on this website may include embedded content (e.g. Videos, Images, Articles, etc.) from sites such as Facebook, Twitter, YouTube, etc. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Do We Protect Your Data?

We use an SSL certificate (HTTPS) installed through our web hosting provider Cloudways. Hypertext transfer protocol secure (HTTPS) is the secure version of HTTP, which is the primary protocol used to send data between a web browser and a website. HTTPS is encrypted in order to increase the security of data transfer. HTTPS makes communication between your browser and the website encrypted.

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems, including encryption systems, are foolproof. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by a third party or by us. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about them. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details set out below to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on applicable laws, you may have certain rights regarding your personal information. These rights may include:

• Access Your Information: You may request access to the personal information we hold about you and understand how it is used.
• Correct Your Information: You may request correction of inaccurate or incomplete personal information that we maintain about you.
• Delete Your Information: You may request that we delete the personal information we have collected from you, subject to certain legal or operational requirements.
• Restrict or Object to Processing: You may request that we limit or stop the processing of your personal information in certain circumstances.
• Data Portability: Where applicable, you may request a copy of the personal information you have provided to us.
• Marketing Communications: If you receive promotional emails from us, you may opt out at any time by using the unsubscribe link included in the email. Even if you opt out of marketing messages, we may still send you important service or administrative communications.

To exercise any of these rights, you may contact us using the contact details provided on our website. We may request certain information to verify your identity before processing your request. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to Farmova and regarding information shared and/or collected here. This policy does not apply to any information collected offline or via channels other than this website.

Government and Regulatory Disclosure

Farmova may share your information with various government authorities in response to court orders or other legal processes to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us. We may also share your information when we believe it is appropriate to investigate, prevent, or take appropriate action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Farmova, the Platform, our users, or others; and in connection with our terms and other agreements.

Contact Information

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@farmova.com or fill out this form.

Farmova Chemicals & Fertilizers Private Limited
#46, Anusha Avenue, Road No. 71,
Nava Nirman Nagar, Jubilee Hills,
Hyderabad-500033, Telangana, India
GSTIN/UIN – 36AADCF9781H1Z7

This document was last updated on 01 March 2026.